Privacy Policy

1. • In2Skin Beaute Centre (Dermee) operates in2skinbeaute.com (the ”Site”), providing professional services at our centre alongside premium skincare shopping (creams, serums, and treatments).

• • Booking deposit required with all service reservations.
  • Balance payable after service. This policy governs privacy, returns, and refunds.

INFORMATION WE COLLECT

1. • CONTACT: Name, phone, email, shipping address (for services/orders)
   • BOOKING/PURCHASE: Service preferences (skin type/concerns), order history, payments
   • USAGE: Browsing behavior, device info, cookies; voluntary skin concerns/allergies

HOW WE USE DATA

• • Schedule/confirm service appointments, fulfill skincare orders
  • Process payments, refunds/service credits, post-service follow-ups
  • Service reminders/promotions (opt-out anytime)
  • Analytics, fraud prevention, tax compliance

DATA SHARING

1. • Only shipping companies, payment processors, IT providers all PDP0- compliant.

RETURN AND REFUND POLICY

PRODUCTS (SKINCARE ITEMS)

1. • Free delivery over HK$800 purchases.
   • Eligible: Unopened items within 7 days
   • Process: Email info@in2skinbeaute.com for RMA
   • Refund: Full amount within 10 business days
   • Exchange: Free replacement for defective items

SERVICES

1. • Booking deposit required. Balance payable after service.
   • Cancellations (48+ hours notice): Full service credit
   • Cancellations (within 48 hours): Service credit (30 days to redeem)
   • Late Cancellation (<24 hrs) or No-Show: No refund/credit
   • Completed Services: No refunds

GIFT CARDS

1. • Valid for 3 months from purchase date (unless otherwise stated).Non-refundable and cannot be exchanged for cash.
   • Redeemable for services or products at In2Skin Beaute Centre(Dermee).
   • Lost or expired cards cannot be reissued or refunded.Gift card purchases are final and not eligible for promotional discounts unless specified.

DATA SECURITY & RETENTION

• • HTTPS encryption, secure servers, access controls. Records kept 6-7 years per tax law.

CHILDREN’S PRIVACY

• • Services target customers 15+. Parental consent required for under 15.

POLICY CHANGES

• • Updates posted here with new effective date. Continued use = acceptance.

CONTACT: info@in2skinbeaute.com or Centre WhatsApp